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Iskander
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Re: Contact us / tech support

Сообщение Iskander » 23 дек 2018, 00:23

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muratoruc
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Re: Contact us / tech support

Сообщение muratoruc » 23 дек 2018, 18:05

hello,

i've purchased cheat for ring of elysium. after i've completed my purchase, instead of entering my Easyloader login name on digiseller, i entered my email. can you fix that issue please
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Normalin
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Re: Contact us / tech support

Сообщение Normalin » 23 дек 2018, 18:38

muratoruc писал(а):hello,

i've purchased cheat for ring of elysium. after i've completed my purchase, instead of entering my Easyloader login name on digiseller, i entered my email. can you fix that issue please

Now you have 2 options:
1. make a new donation and correctly activate a new subscription to the software + write on the website oplata.info in your donate in the "correspondence tab" to manually add days to the first donation, because the first subscription was incorrectly activated.
2. write a request on the site oplata.info in your incorrectly activated donation to activate it manually and wait for the admin when he can manually activate you.

according to the rules of work, the response from the admin can be waited until 72 hours, not counting the weekend (Saturday-Sunday)

In my opinion the first option is more suitable, because you can play with the software now. incorrectly activated subscription will be added later.
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Re: Contact us / tech support

Сообщение devilxkush » 23 дек 2018, 21:31

I dont get the menu and the game crashes if i press the menu hotkey. I followed every step including aero,user control etc. and c++ redist are installed. The cheat is for Ring of elysium.
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Re: Contact us / tech support

Сообщение Dzmitry » 23 дек 2018, 21:56

devilxkush писал(а):I dont get the menu and the game crashes if i press the menu hotkey. I followed every step including aero,user control etc. and c++ redist are installed. The cheat is for Ring of elysium.

Good day.
You must switch on, the frame counter in Steam. Restart the computer, download the software.
Стим.png
У вас нет необходимых прав для просмотра вложений в этом сообщении.
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Re: Contact us / tech support

Сообщение devilxkush » 23 дек 2018, 23:02

Dzmitry писал(а):
devilxkush писал(а):I dont get the menu and the game crashes if i press the menu hotkey. I followed every step including aero,user control etc. and c++ redist are installed. The cheat is for Ring of elysium.

Good day.
You must switch on, the frame counter in Steam. Restart the computer, download the software.
Стим.png

It's turned on. I installed windows updates and restarted. When i enter the game in windowed mode the menu doesnt appear and when i press insert key the game crashes.
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Normalin
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Re: Contact us / tech support

Сообщение Normalin » 23 дек 2018, 23:06

devilxkush писал(а):It's turned on. I installed windows updates and restarted. When i enter the game in windowed mode the menu doesnt appear and when i press insert key the game crashes.

What version of Windows do you have? win + r and send the screen to attachments to the post
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Re: Contact us / tech support

Сообщение devilxkush » 23 дек 2018, 23:16

Normalin писал(а):
devilxkush писал(а):It's turned on. I installed windows updates and restarted. When i enter the game in windowed mode the menu doesnt appear and when i press insert key the game crashes.

What version of Windows do you have? win + r and send the screen to attachments to the post

I have win 7 professional x64 service pack 1. Anyways it doesnt just crash when i press the insert key, it crashes even after im in the menu for 20-30 seconds. I tried redownloading the client and loading all over again after i restarted but no luck. The client is in my usb and i load the cheat from the client from there,its not on my pc directly and steam is always turned off when i load the cheat.
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Normalin
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Re: Contact us / tech support

Сообщение Normalin » 23 дек 2018, 23:36

devilxkush писал(а):I have win 7 professional x64 service pack 1. Anyways it doesnt just crash when i press the insert key, it crashes even after im in the menu for 20-30 seconds. I tried redownloading the client and loading all over again after i restarted but no luck. The client is in my usb and i load the cheat from the client from there,its not on my pc directly and steam is always turned off when i load the cheat.

If you carefully read the description of the software, you will see that Windows 7 is not supported by the software. reinstall to 10. choose 1803 build, it is more stable.
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devilxkush
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Re: Contact us / tech support

Сообщение devilxkush » 23 дек 2018, 23:40

Normalin писал(а):
devilxkush писал(а):I have win 7 professional x64 service pack 1. Anyways it doesnt just crash when i press the insert key, it crashes even after im in the menu for 20-30 seconds. I tried redownloading the client and loading all over again after i restarted but no luck. The client is in my usb and i load the cheat from the client from there,its not on my pc directly and steam is always turned off when i load the cheat.

If you carefully read the description of the software, you will see that Windows 7 is not supported by the software. reinstall to 10. choose 1803 build, it is more stable.

okay will reinstall now,but after that my hwid will change and the cheat will probably now work. Where do i write about changing my hwid from this to the new one or who do i contact about that?
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Normalin
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Re: Contact us / tech support

Сообщение Normalin » 23 дек 2018, 23:48

devilxkush писал(а):okay will reinstall now,but after that my hwid will change and the cheat will probably now work. Where do i write about changing my hwid from this to the new one or who do i contact about that?

concerning reset of hwid, indication of the administrator:
Change HWID: you must make a NEW donation to the subscription for the cheat with which you play and write already in the new correspondence - the "correspondence tab" on oplata.info in your donation to reset HWID = write login + mail from the launcher, MUST be executed attempt to login BEFORE changing HWID. After you can activate the subscription, so as not to lose the days.
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muratoruc
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Re: Contact us / tech support

Сообщение muratoruc » 25 дек 2018, 02:23

ok heres the thing,
i have both standart and ultimate versions of Ring of Elysium. when i press load cheat standart version loads and i can use it, however ultimate version does not work. cant figure out why.
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devilxkush
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Re: Contact us / tech support

Сообщение devilxkush » 25 дек 2018, 03:51

Normalin писал(а):
devilxkush писал(а):okay will reinstall now,but after that my hwid will change and the cheat will probably now work. Where do i write about changing my hwid from this to the new one or who do i contact about that?

concerning reset of hwid, indication of the administrator:
Change HWID: you must make a NEW donation to the subscription for the cheat with which you play and write already in the new correspondence - the "correspondence tab" on oplata.info in your donation to reset HWID = write login + mail from the launcher, MUST be executed attempt to login BEFORE changing HWID. After you can activate the subscription, so as not to lose the days.

I dont quite understand what u mean. Can i just simply install windows 10 and have dual boot and use the cheat on the windows 10? Will that impact my hwid?
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Normalin
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Re: Contact us / tech support

Сообщение Normalin » 25 дек 2018, 07:32

muratoruc писал(а):ok heres the thing,
i have both standart and ultimate versions of Ring of Elysium. when i press load cheat standart version loads and i can use it, however ultimate version does not work. cant figure out why.

Download the launcher again and try again.
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Normalin
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Re: Contact us / tech support

Сообщение Normalin » 25 дек 2018, 07:34

devilxkush писал(а):I dont quite understand what u mean. Can i just simply install windows 10 and have dual boot and use the cheat on the windows 10? Will that impact my hwid?

what you specifically do not understand? I will explain to you. otherwise it will not work, this is an indication of the admin.
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dewier
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Re: Contact us / tech support

Сообщение dewier » 25 дек 2018, 10:30

devilxkush писал(а):I dont quite understand what u mean. Can i just simply install windows 10 and have dual boot and use the cheat on the windows 10? Will that impact my hwid?

It will be clear after you install the Windows, in case if you would need to reset your HWID the corresponding notification will appear. Information how to reset your HWID were posted above.
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Re: Contact us / tech support

Сообщение devilxkush » 25 дек 2018, 14:23

Normalin писал(а):
devilxkush писал(а):I dont quite understand what u mean. Can i just simply install windows 10 and have dual boot and use the cheat on the windows 10? Will that impact my hwid?

what you specifically do not understand? I will explain to you. otherwise it will not work, this is an indication of the admin.

After i reinstall i have to pay again for subscription? or do i have to go to the website where i paid in my orders and write to the admin? and what information should i send him?
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Normalin
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Re: Contact us / tech support

Сообщение Normalin » 25 дек 2018, 14:32

devilxkush писал(а):After i reinstall i have to pay again for subscription? or do i have to go to the website where i paid in my orders and write to the admin? and what information should i send him?

you need to make a new donation to the software that you want to use on the site, in the correspondence tab, ask to reset hwid and your login and mail from the launcher. before resetting, try to enter the launcher under your data. after resetting hwid, activate the new subscription.
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Re: Contact us / tech support

Сообщение k3kz3 » 25 дек 2018, 22:18

hey everyone^^
thank you @Normalin to guide me in this post :)

please guide me through the process to add a vip status to my eft hack sub.

i still have the EFT normal private Hack.

now i wanted to get the vip status and the vip version of the EFT hack!

can i just update by donating vip? or do io have to buy eft hack again together with vip?
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Re: Contact us / tech support

Сообщение k3kz3 » 25 дек 2018, 22:19

step by step would be cool, because everything is on russian XD
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Normalin
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Re: Contact us / tech support

Сообщение Normalin » 25 дек 2018, 22:45

k3kz3 писал(а):step by step would be cool, because everything is on russian XD

1. Make a donation to VIP GOLD status, in more detail in this topic:

Код: Выделить всё

https://crazy-coders.com/forum/viewforum.php?f=172

2. After making a donation on VIP GOLD status, write in the same topic as the others write
3. After assigning VIP status (within 72 hours, usually faster), you will need to make a donation to the IMBA software version for EFT.
4. On the oplata.info website, in your donate, on the IMBA version of the software for EFT, in the correspondence tab, you need to write a request to transfer the subscription days from the Limited version of the software to the IMBA version + your login and mail from launcher. Days will be recalculated 1 to 2.

P.S. In addition, at the moment the action is valid. When donating to VIP GOLD status, as a gift, get a 180-day subscription to the IMBA version of the software for EFT for free.
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devilxkush
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Re: Contact us / tech support

Сообщение devilxkush » 25 дек 2018, 23:27

now the cheat works,but im getting this error and the game crashes whenever the map shows to pick a spawn location in ring of elysium.
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Re: Contact us / tech support

Сообщение SneakyFoxes » 25 дек 2018, 23:54

devilxkush писал(а):now the cheat works,but im getting this error and the game crashes whenever the map shows to pick a spawn location in ring of elysium.

What is your operating system? Win 10 is supported. Try reinstalling the system.
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Re: Contact us / tech support

Сообщение devilxkush » 26 дек 2018, 00:07

SneakyFoxes писал(а):
devilxkush писал(а):now the cheat works,but im getting this error and the game crashes whenever the map shows to pick a spawn location in ring of elysium.

What is your operating system? Win 10 is supported. Try reinstalling the system.

I have windows 10 now previously i had a problem because windows 7 wasnt supported and i notice that in the cheat info page. Anyways i fixed the problem. It appears that enabling the cheat function "Spectator warning" causes my game to crash with the error i posted previously. Anyone that has the same problem with the gameoverlayrenderer.dll crash just dont enable the spectator warning function and you're good to go.
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AyaseMiya
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Re: Contact us / tech support

Сообщение AyaseMiya » 26 дек 2018, 05:06

Can you tell me a little more about reseller program ? I can't understand that page even I use google translate.

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